Privacy Policy

We care about your privacy and this policy will make our use of your data completely transparent.

Who is responsible for your data?

Galatea - Galina Savova, Levski,  70А N. Vaptsarov street, Bulgaria, BULSTAT Unified Identification Code 202977304

Our company is the administrator of your data and carries the responsibility of handling them with accordance to the data protection regulation (GDPR).

What are we using your data for?

We will use your data to manage your orders, queries, returns and warranty matters. Either concerning orders, specific products or technical support  through e-mail, phone or through social media. We will also use it to contact you if there is a problem with your order. If you haven’t unsubscribed from receiving up to date information, we will use your data to send you offers.

What data are we using?

  • Contact information, such as name, address, phone number, e-mail

  • Date of Birth

  • Payment information and history of payments

  • Credit information

  • Order information

  • Every correspondence

  • Your IP address for our analytics, which tracks the approximate location of our online users

Methods of collecting information:

  • From our site

  • By e-mail

  • By phone

Who has access to your data?

Third parties can have access to all of the mentioned services above.

Until when do we store your data?

While you’re an active client or have agreed to our privacy policy and its use of your data.

What are your rights?

  • Access to your private data

  • Correction to the data if inaccurate

  • Deletion and the right to be forgotten

  • Limiting the processing of your data

  • Transferability of your data between administrators

  • Objecting against the processing of your data

  • Appealing to a governing body

  • Not be the subject of a decision based solely on automated processing involving profiling that produces legal consequences for you as a data subject or in a similar way to you

  • legal or administrative defense if your rights as a data subject have been violated.

How can you exercise your rights?

We take data privacy seriously, you can contact us regarding it at

How up-to-date is this policy.

The newest version is always accessible at our website, we may change it at any time and our users will be made aware of any changes made.